For hotels
Internet and Wi-Fi installation and security for hotels
For independent hotels in Flanders and Brussels: Wi-Fi that works in the rooms, a card terminal kept apart from the guest network, and a front desk that recognises a fake booking email.
What we check during a visit
- The signal in the corridors, the breakfast room and a few empty rooms
- How your network is built: is the guest network separate from the till, the card terminal and the booking system?
- Your domain's email settings (SPF and DMARC)
- Your Google profile: photos, opening hours and a booking link
Why one router at reception rarely reaches room 12: the Wi-Fi walk
A 30-minute online call with Aman, in English, no obligation. After that we come on site if it's needed. You get a written price before any work.
Sample survey report
See where the Wi-Fi drops
In a survey we walk every room with a measuring device and put the signal strength on the plan of your building. This example is a fictional hotel floor: first a single router at reception, then two access points. The colours are an illustration, not a measurement.
34% of the floor reaches -67 dBm or better
Fictional building, calculated with a simple model. Your report shows real measurements.
Signal in dBm
- ≥ -60 Strong: video calls and the card terminal work
- -60 … -67 Good: calls over Wi-Fi work
- -67 … -75 Weak: browsing works, calls break up
- < -75 Drops out
-67 dBm is the usual minimum for calls over Wi-Fi. dBm is the unit of signal strength: the closer to zero, the stronger.
What your report contains
- A map per floor like this one, but measured
- The weak spots, per room or area
- Which neighbouring networks sit on your channels
- A placement plan, with a written price before any work
Your network in three parts
Guests, staff and the card terminal kept apart
In many small businesses everything sits on one network, so a guest's phone sits next to the till. We split it into separate networks (VLANs), and the firewall decides which part may talk to which.
Firewall
decides who may talk to whom
Staff
Laptops, till PC, printer and booking system
Guests
Guests' phones and laptops, internet only
Card terminal
Only the connection to the payment provider
What is allowed and what is not
- Guest → internetallowed
- Guest → till, printer or booking systemblocked
- Guest → other guestsblocked
- Staff → printer and booking systemallowed
- Card terminal → payment providerallowed
- Card terminal → rest of the networkblocked
After the installation we check this with a device on the guest network.
Who comes to your place
Aman Yadav
Founder of Fluxive
You deal with the same person from the first appointment until after the handover, with no call centre in between. Conversations are in English.
- Brusselstraat 90
9400 Ninove - Company no. 1029.968.269
Check the public register - +32 472 92 57 41
An example from the hotel sector
Fake payment requests carrying your guests' real booking details
In August 2025 the CCB warned about a phishing attack believed to run through Booking.com and through hotels' own accounts.
What guests receive
A payment request, through Booking.com or by email, with their name, their arrival and departure dates and the reservation number.
Why they believe it
They trust it because of those details. To the guest, the message appears to come from you.
In a workshop for a hotel we include this example: how to secure your accounts, and what reception says when a guest calls about a strange payment request.
What reception and the owner can doWhat the CCB advises if your hotel is affected
- Turn on two-step login for every hotel account, starting with your mailbox.
- Tell guests with current reservations that fake messages are going around, and give them an email address or phone number where they can safely reach you.
- Forward suspicious emails to suspicious@safeonweb.be and report the incident to the local police.
Not ready for a call? Print our invoice fraud checklist first, for whoever pays the invoices.
Try it yourself
Find the five signals in this email to your reception
In March 2025 Microsoft described a campaign that emails hotel staff in Booking.com's name. This email is made up on that pattern. Click on everything that looks suspicious.
- From
- Booking.com Partner Hub
- To
- Subject
A guest has filed a complaint about their stay.
0 of 5 found
Click on what looks suspicious in the email.
- 1Not found yet
- 2Not found yet
- 3Not found yet
- 4Not found yet
- 5Not found yet
Free check
Can someone send email in your company's name?
Two settings of your domain, SPF and DMARC, decide whether mail servers stop a forged email with your address. Enter your domain and see where you stand straight away.
We only read public DNS data and do not keep your domain name or the result.
Check your own profile
How complete is your Google profile?
Tick what is already in order. These are the points Google itself recommends; it takes a minute.
0 of 8 in order
Tick what is in order; this panel then shows what is still missing.
Google ranks local results on relevance, distance and prominence. Nobody can change the distance; the other two we can work on together. A complete profile does not guarantee any position.
Source: Google Business Profile HelpHave us check your profileRun the numbers
Commission you win back from OTAs
Every booking through Booking.com or another OTA typically costs 15 to 25% commission. Shift a share to direct bookings on your own site and you keep that commission. Enter your own numbers.
Estimated commission you could win back
Fill in the share of your OTA bookings you want to move to direct to see the estimate.
Based on an OTA commission of typically 15 to 25%.
Estimate based on your numbers, not a guarantee.
Further reading
- Fake Booking.com payment requests: what a hotel can doGuests receive a payment request with their real booking details, apparently from the hotel's own account. What the CCB and Microsoft have reported, what Booking.com says it never asks, and what reception and the owner can do.Read more
- Free guest Wi-Fi in Belgium: which rules apply, and what about GDPR?The Wi-Fi code is on the counter, the network has run for years, and nobody ever asked whether it was set up by the rules. Am I liable for what guests do online? What am I allowed to do with the email addresses my login page collects? This article sets out the rules for guest Wi-Fi in a Belgian hotel, restaurant or café.Read more
- 5 signs your hotel needs a Wi-Fi upgradeGuests complain about slow Wi-Fi, or the signal drops in some rooms? Five signs that your hotel network needs an upgrade.Read more